Startinev Events takes data privacy and security seriously and does not share your personal information with third parties without your consent. Here's how we protect your data:

• Secure Transactions: Startinev Events uses industry-standard encryption and security protocols to protect your payment information and personal data.
• Data Protection: Your personal information is stored securely on our servers and is only used for event registration, ticketing, and communication purposes.
• Consent-Based Sharing: We do not share your data with third parties unless you explicitly consent to it, such as opting in for promotional offers or partner services.
• Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your data. By using Startinev Events, you agree to our Privacy Policy and data handling practices.

No, you do not need an account to buy tickets from Startinev Events. You can purchase tickets as a guest by providing your contact information and payment details at checkout. However, creating an account offers additional benefits, such as:

• Order History: View your past orders, ticket purchases, and event registrations in one place.
• Event Recommendations: Receive personalized event recommendations based on your interests, and past activity.
• Easy Checkout: Save time by storing your payment information and contact details for future purchases.
• Exclusive Offers: Get access to special discounts, promotions, and early bird tickets for events on the platform.

Buying tickets for an event on Startinev Events is easy and convenient. Here's how you can purchase tickets:

• Event Page: Visit the event page and select the ticket type you want to purchase.
• Checkout: Click on the "Book Now" button and proceed to checkout by providing your contact information and payment details.
• Confirmation: Once your payment is processed, you will receive a confirmation email with your ticket details and event information.
• Reminder: You will receive a reminder email closer 24 hours to the event date with the event details and any additional information you may need. In addition, SMS reminders will be sent to your phone number.

Startinev Events limits the number of tickets you can purchase for an event to prevent bulk purchases, scalping, or ticket hoarding. This ensures fair access to all attendees and helps manage event capacity effectively. If you require additional tickets, please contact the event organizer or support team for assistance.

Feel free to reply to the confirmation email you received after purchasing your ticket. You can also contact the event organizer directly through the event page or the contact information provided on the event listing. Let them know about your special requirements, dietary restrictions, accessibility needs, or any other requests you may have. The event organizer will do their best to accommodate your needs and ensure you have a pleasant and enjoyable experience at the event.

After purchasing your tickets, you will receive a confirmation email with your ticket details and event information. You can also access your tickets by logging into your Startinev Events account and viewing your order history. If you have any issues with your tickets or need further assistance, please contact the event organizer or support team for help.

The ticket is a unique link sent t your email address and phone number. You can also access the ticket from your Startinev Events account by logging in and viewing your order history.

After purchasing your tickets, you will receive a confirmation email with instructions on how to join the online event. This email will contain a unique link or access code that you can use to access the event platform or virtual venue. If you have any issues joining the event or need further assistance, please contact the event organizer or support team for help.

No, you do not need to print your tickets. You can access your tickets electronically by clicking on the unique link provided in the confirmation email or by logging into your Startinev Events account and viewing your order history. You can also present your tickets on your mobile device at the event venue for scanning and entry. If you have any issues with your tickets or need further assistance, please contact the event organizer or support team for help.

Yes, you can cancel or change your booking by contacting the event organizer or support team. Please refer to the event listing or confirmation email for the cancellation policy and instructions on how to modify your booking. If you have any issues with your booking or need further assistance, please reach out to the event organizer or support team for help.

If you need help with your ticket purchase, event registration, or any other queries, Startinev Events provides dedicated customer support to assist you. Here's how you can get help:

• Help Center: Visit the Startinev Events Help Center for detailed guides, tutorials, and FAQs to help you navigate the platform and manage your event effectively.
• Email Support: Reach out to our support team via email at [email protected] for assistance with ticketing, payments, event details, or any other queries you may have.
• Phone Support: Contact our support team by phone at +254 729 004002 for immediate assistance or urgent issues related to your ticket purchase or event registration.
• WhatsApp Support: Chat with our support team on WhatsApp at +254 729 004002 for quick responses and real-time support.